Frequently Asked Questions
Getting started with your book nook
Is this a finished model?
These are DIY kits. You assemble the scene using the included pieces and instructions.
What should I prepare?
Choose a clear workspace and read the kit instructions first. Glue, batteries and scissors may be required separately. Check the specifications on the product page before starting.
How long will it take?
Assembly time varies by model, experience and pace. The estimate on each product page is a guide. You can spread the build over several sessions.
Does a dust cover come with the kit?
It depends on the selected model. Magic World and Magic Alley use the versions with protective covers. Ancient Library, Corner Tavern and Haunted House use versions without a cover.
How can I follow my shipment?
Use the tracking link in the shipment email or the order details in your customer account. Contact us if you need help finding it.
What if a piece is missing or damaged?
Contact us with your order number and clear photographs so we can investigate with the supplier.